This Privacy Policy applies to the application Qualus (“App”), a
product of Kanishka
Software Private Limited (“Company,” “we,” “our,” “us”).
Qualus is designed to streamline daily task tracking and compliance in facility
management and housekeeping industries. This policy explains how we collect, use,
maintain, secure, and disclose information when you use the App. By accessing or
using Qualus, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- • Personal Information: Name, employee
ID, mobile number, email address, and other details provided by your
organization.
- • Task & Checklist Data: Digital
checklist entries, time-stamped submissions, created tickets, issue
descriptions, and attachments (if enabled).
- • Device Information: Device type,
operating system, app version, IP address, unique device identifiers.
- • Usage Information: Login times,
activity logs, and interactions with the App features.
2. How We Use Your Information
Your information enables us to:
- • Facilitate digital checklist completion
and ticket creation.
- • Provide time-stamped audit trails for
accountability.
- • Offer supervisors real-time visibility
into task performance and issue resolution.
- • Communicate updates, support
information, or notifications.
- • Comply with applicable legal,
regulatory, or organizational policies.
3. Sharing of Information
We do not sell, rent, or lease your personal data. Information may be disclosed
only in the following circumstances:
- • Within Your Organization : Managers or
authorized personnel may access records for operational and supervisory
purposes.
- • With Service Providers : Third-party
vendors may be engaged for hosting, analytics, or support, under strict
confidentiality and security agreements.
- • Legal Compliance : If required by law,
regulation, or legal process, or to protect rights, property, or safety of
users or others.
4. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in
this policy or as directed by your organization. Digital checklists, time logs,
and tickets may be archived for auditing, compliance, or operational review.
5. Security
We implement reasonable technical and organizational safeguards to protect your
data. However, no system is infallible—transmission over the internet or
electronic storage can never be completely guaranteed secure.
6. Your Rights
Depending on your jurisdiction, you may have rights including:
- • Accessing and reviewing personal
information we hold.
- • Requesting correction or deletion of
personal data.
- • Restricting or objecting to certain
processing activities.
If your account is managed by your organization, such requests should be
directed through your organizational administrator.
7. Children’s Privacy
Qualus is intended solely for professional, organizational use. It is not
directed at children under 18 years old, and we do not knowingly collect
information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version, and its
“Last Updated” date, will be posted within the App. Continued usage after
changes indicates your acceptance of the revised policy.
9. Contact Us
Kanishka Software Private Limited
Room No. 703, 7th Floor, Skyline Status
Mahatma Gandhi Road, Ghatkopar East
Mumbai – 400077
10. Grievance Redressal
Grievance Officer: Vinay Vikram
Singh
Complaints will be addressed within one month, in accordance with
the IT Act, 2000.